Welcome to PamperGo LLC, your trusted source for top-quality sports gear, including knee and elbow pads. Below is our shipping policy designed to ensure that your products are delivered promptly and efficiently.

Shipping Policy
Processing Time: Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.

Shipping Rates & Delivery: We offer various shipping options to meet your needs. Standard shipping typically takes 3-5 business days, while expedited shipping options are available at an additional cost.

Carriers: We use major carriers such as UPS, FedEx, and USPS to deliver orders. You will receive a tracking number once your order is shipped.

International Shipping

Availability: We ship internationally so you can enjoy our products wherever you are. Please note that shipping rates and delivery times vary depending on the destination.

Customs and Import Taxes: Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Shipping Confirmation and Order Tracking

Confirmation: You will receive a shipping confirmation email once your order has been shipped. This email will include a tracking number that you can use to track your order through the carrier’s website.

Order Tracking: To track your order, visit carrier’s website and enter the tracking number provided in your shipping confirmation email.
Damaged or Lost Packages

Damaged Items: If you receive a damaged item, please contact us immediately at alyssafolsom@pampergodllc.com. We will work with you to resolve the issue quickly, whether it be a replacement or a refund.

Lost Packages: If your package is lost in transit, please reach out to us so we can conduct an investigation with the carrier. We will strive to resolve the issue as promptly as possible.